Frequently Asked Questions

What is BioThane®?

BioThane® is the brand name of all coated webbing products made by BioThane Coated Webbing Corp. It’s basically a polyester webbing with a TPU or PVC coating that makes it more durable, waterproof, easy to clean. Biothane is manufactured in the USA.

Will my collar smell if it gets wet?

No, BioThane® is stink proof.

How long will it last?

Under normal use, BioThane® will long outlast leather and nylon.

Will my Biothane collar get sticky or less flexible?

Under normal use it will not get sticky or less flexible. It may get sticky or stiffer if it is exposed to certain chemicals like DEET, which can be found in Flea powder/treatment.

Will Biothane colours "bleed" or transfer onto other surfaces?

It is possible for certain colours, especially fluorescent colours,
to transfer from the collar. These colours are not hazardous and they should not present a health or safety hazard.  If colour transfer happens, wash with soap and water.

How do I clean Biothane?

Warm water and soap usually work well or a chemical free wet wipe and dry with a cloth. It’s a good idea to take the collar off and dry with a cloth after a swim or after a soggy walk.

Is my Collar Waterproof?

Yes, however if your dog loves the water and sea then we recommend upgrading to Brass or Stainless Steel which are more resistant to corrosion and rust. We also recommend drying your collar with a cloth after being in the water or sea.

You don’t sell what I’m looking for, can you make to my requirements?

Yes, we can but we’ll need to know a few more details so give us a call, use chat or email us.

How can I contact you?

You can call us on 01327 629869 Mon-Fri 8am-6pm, use our website Chat or email

What details should I put on my Flexitag?

We'll engrave to you needs, however UK Law states that all Dogs ( with a few exceptions ) must display the following ID information on their collar or Tag when in a public place: Owner's surname and address, we recommend the house number and postcode for the address. It is advisable to have a contact number to.

Will my Flexitag rust?

Flexitags are made of a high quality Aluminum, which is rust resistant. The bands are made from durable Silicone which will not rust.